Terms and Conditions for Importable

Welcome to Importable! By accessing or using our services, you agree to abide by these Terms and Conditions. Please read them carefully. If you do not agree, you must discontinue use of Importable.

1. Overview of Services

1.1. Importable: A SaaS platform designed to help users find duty rates and calculate import costs to The Bahamas.

1.2. API: Enables integration of tariff information into third-party applications.

1.3. Courier Tools: Provides tools for enhanced import calculations, including bill creation and analytics.

2. Prohibited Activities

  • Systematic Data Copying: Systematic copying, scraping, or unauthorized extraction of data from Importable is strictly prohibited. If such activity is detected, the system will temporarily block access to the offending account.
  • Public Distribution or Resale: Data retrieved via the API must not be made publicly available, resold, or shared without explicit written permission from Importable.
  • API Token Sharing: Each API user must obtain a unique token. Tokens must not be shared across multiple applications, users, or businesses. For applications sold to multiple end users, each end user must obtain their own token.

3. Payments and Subscriptions

  • Payment Methods: Payments can be processed automatically via PayPal or manually through bank transfer or PayPal. Manual payments must be completed within 14 days of notification; otherwise, the subscription will be suspended. Payments made after 14 days but before 30 days will resume the subscription. Payments after 30 days require a new subscription.
  • Failed Payments: If payment fails, Importable will notify the user by email at least once. After two failed attempts, Importable reserves the right to cancel the subscription.
  • Refund Policy: No refunds will be provided for any reason.
  • Subscription Cancellation and Upgrades: Users can cancel their subscriptions at any time. Access will continue until the next renewal date. Upgrades require canceling the current subscription and starting a new plan. Any unused portion of the old subscription is forfeited during an upgrade.

4. Courier Tools Data Retention and Privacy

  • Data Retention: PDF bills will be retained for 3 years. Analytics data will be retained for 5 years. At the 5-year mark, users may pay an additional fee to extend data retention.
  • Data Privacy: Courier Tools data, including client information, revenue, and business metrics, is sensitive and will not be shared, sold, or disclosed to third parties.
  • Data Access Upon Termination: Upon termination of the Courier Tools service, users may request access to their data. Requests must be submitted within 30 days of termination. After this period, Importable reserves the right to delete the data unless otherwise agreed.

5. Access and Termination

  • Importable reserves the right to terminate or suspend access to the platform, API, or Courier Tools for violations of these Terms or detected misuse.
  • Users must ensure their account credentials, including API tokens, are kept secure and report any unauthorized access immediately.

6. Ownership and Intellectual Property

  • All data, tools, and intellectual property associated with Importable remain the property of Importable or its licensors.
  • Users are prohibited from reverse-engineering, reproducing, or redistributing any part of the Service or its data.

7. Liability and Indemnity

  • Importable is not liable for direct, indirect, or incidental damages arising from the use of the Service.
  • Users agree to indemnify and hold Importable harmless from claims or damages resulting from misuse of the Service or breach of these Terms.

8. Data Accuracy and Disclaimer

While Importable strives to provide accurate duty rates and calculations, the Service is provided "as-is" and "as-available." Importable does not guarantee the accuracy or reliability of the data.

9. Modifications to Terms

Importable reserves the right to update these Terms at any time. Continued use of the Service constitutes acceptance of the revised Terms.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of The Bahamas.

Contact Information

For questions, support, or assistance, contact Importable at: info@importable.app

By using Importable, you acknowledge that you have read, understood, and agree to these Terms and Conditions.